Reference

Privacy Policy — How We Handle Your Information

We collect account details, payment records and session activity to run the platform, process bKash, Nagad and Rocket transactions, and keep your wallet secure. You control how we use your data and can request changes or deletion any time through the support channels below.

Account dataPayment recordsSession activityCookies and device IDRetention periods

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POLICY CONTACT

How to Reach Us About Privacy

Questions about what data we hold, requests to update details or delete your account entirely, and any concern over how information is used come through these channels. Email and live chat handle most requests same-day; phone support is fastest for urgent account-access issues.

Live chat Open the chat icon in the account menu to ask about data we hold, request a copy of your records, or submit a deletion request. Agents respond in minutes during support hours and log your case immediately.

Email support Send privacy questions or formal data requests to the support address listed in your account dashboard. Include your registered mobile number so we can verify ownership before sharing details. Expect a reply within one business day.

Phone line Call the Bangladesh support number shown on the contact page if you need to freeze account access or dispute a transaction urgently. Have your account ID ready; phone verification is faster than email for time-sensitive requests.

What We Collect and Why

okpj Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account we ask for your mobile number, email and identity verification to meet Bangladesh financial-service standards and prevent duplicate wallets. Payment activity — deposits via bKash, Nagad or Rocket, withdrawal requests and wallet balances — is logged to reconcile transfers and support

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any dispute you raise. Session logs capture IP address, device type and pages visited so we can troubleshoot login issues and detect unusual account access. We place cookies to keep you signed in across tabs and remember language preference; third-party analytics cookies track aggregate traffic patterns
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but never link visits to your name. Retention follows Bangladesh data-protection norms: active-account records stay available; closed accounts are anonymised after the period local law requires for financial records. We do not sell personal data to advertisers or share payment details with anyone except the payment
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processor completing your transaction. If local regulation or a court order compels disclosure we will comply with the minimum scope required. Access depends on your local law and eligible regions; we do not guarantee service where prohibited.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING

How We Protect and Manage Your Information

We encrypt payment data in transit and at rest, restrict internal access to the compliance and support teams who need it, and run regular audits to catch unauthorised queries. Cookie preferences live in your account settings; turn off analytics cookies any time without affecting core wallet or session features.

Encryption and access control Payment credentials and identity documents are encrypted with industry-standard protocols. Only authorised staff see full records, and every access is logged. We do not store bKash, Nagad or Rocket PINs; those stay with your wallet provider.

Cookie and tracking preferences Essential cookies keep you logged in and remember your currency and language. Optional analytics cookies track page views in aggregate. Disable them in account settings; the lobby, wallet and support still work without third-party trackers.

Data retention and deletion Active accounts retain transaction history for the period Bangladesh financial regulation requires. If you close your account we anonymise records after that window. Request early deletion via support; we will confirm what can be removed immediately and what must be kept for compliance.

Third-party sharing We pass payment details to bKash, Nagad and Rocket processors to complete deposits and withdrawals. Game providers receive anonymised session tokens, never your name or contact details. No data is sold to advertisers or shared for marketing outside the platform.

Common Privacy Questions

We ask for mobile number, email and identity verification to open your account, meet Bangladesh financial standards and prevent duplicate wallets. Payment activity and session logs are recorded to support disputes and troubleshoot login issues.

We log transaction amounts, wallet IDs and timestamps to reconcile deposits and withdrawals. Payment credentials pass directly to the processor; we do not store your wallet PIN. Records stay available for the compliance period local law requires.

Yes. Contact support via live chat or email with your registered mobile number and request a copy of your records. We will send a summary of account details, payment history and session logs within one business day.

Submit a deletion request through live chat or email support. We will close the account, anonymise transaction records after the Bangladesh financial-retention period, and confirm when the process is complete. Some data must be kept for regulatory compliance.

We share payment details with bKash, Nagad and Rocket processors to complete transactions, and pass anonymised session tokens to game providers. We do not sell data to advertisers or share contact details for marketing outside the platform.

Essential cookies keep you logged in and remember language preference. Optional analytics cookies track aggregate traffic. Disable analytics in account settings; core wallet and lobby features continue working without third-party trackers.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Gamesokpj Casino InfoAbout Us

Privacy Policy — How We Handle Your Information

How to Reach Us About Privacy

How We Protect and Manage Your Information

Common Privacy Questions

01 What personal information does okpj collect when I sign up?

02 How does okpj use my bKash, Nagad or Rocket payment details?

03 Can I see what data okpj holds about my account?

04 How do I delete my account and personal data from okpj?

05 Does okpj share my information with third parties?

06 What cookies does okpj use and can I turn them off?

Privacy Policy

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